At BIMGOAI ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our BIM automation services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").
- • Personal Identification Information: Name, email address, phone number, job title, and company name when you register or book a demo.
- • BIM Project Data: Architectural models, drawings, and construction data uploaded to our AutoLab or 360Vision platforms.
- • Technical Usage Data: IP address, browser type, operating system, access times, and pages viewed (collected via Cookies).
- • Payment Information: Billing address and payment method details (processed securely by our third-party payment processors).
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our AI-driven BIM services.
- To notify you about changes to our service.
- To provide customer support and resolve technical issues.
- To gather analysis or valuable information so that we can improve our algorithms.
- To monitor the usage of our Service.
3. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), BIMGOAI's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We normally collect personal data from you only where we have your consent, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
5. Data Security
The security of your data is important to us. We use commercially acceptable means, including TLS 1.3 encryption and SOC 2 compliant data centers, to protect your Personal Data. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
You have the right to request copies of your personal data.
You have the right to request that we erase your personal data.
You have the right to request that we correct any information you believe is inaccurate.
You have the right to object to our processing of your personal data.
7. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services (e.g., HubSpot for CRM, Vercel for hosting, Neon for database), or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@bimgoai.com
- By visiting this page on our website: bimgoai.com/contact